Shipping policy

Shipping Terms

📦 Processing Time
Orders are generally shipped within 1–3 business days.

🌍 Shipping Coverage
We offer worldwide shipping; shipping fees vary based on the destination.

⏱ Delivery Time
International orders usually arrive within 7–20 business days, depending on the destination and customs clearance. We appreciate your patience and understanding, as these factors are sometimes beyond our control.We offer worldwide shipping; shipping fees vary based on the destination.

⚡ Urgent Orders
If your need for the product is urgent, please contact our customer service at contact@mrcha-tea.com — we will do our best to assist you with expedited shipping options.

💰 Shipping Fees
Fees vary by order amount and destination; the exact cost will be shown at checkout.

📮 Tracking
A tracking number will be provided once your order ships, allowing you to monitor your package online.

⚠ Important Notice
Any delays or returns caused by incorrect address information are the responsibility of the customer.

Shipping Costs and Taxes

1. The calculation method for the shipping amount of the order is based on the weight of the goods, and there are slight differences in the unit shipping price across different regions.

Please be aware that the unit price of shipping may fluctuate due to adjustments in fuel prices. We ensure that you are informed of any significant adjustments to shipping rules.

2. The additional taxes and possible import tariffs on the goods involved in the order are borne by you. Please ensure that you understand your country's import tax policy.

Returns and Shipping Insurance

1. If you need to return or exchange the goods, you will be responsible for the shipping costs incurred by returning the item to the designated location of our website. Of course, you can avoid the potential additional shipping costs by choosing to add shipping insurance service when purchasing the product.